Our telephone customer service is available from Monday to Friday from 11:00 a.m. to 4:00 p.m., depending on organizational workload, on the mobile number 36202725206. In order to ensure continuous business, our online customer service takes priority over telephone availability, so we ask everyone to contact us in writing. Only a Hungarian-speaking operator is available by phone. Thank You.
Regarding products and orders, please contact us in writing for faster processing, our colleagues on the phone cannot respond immediately to this type of matter. In the event of a warranty defect, contact us using the form under the RMA menu item, referring to the order identification number and the serial number of the issued invoice, specifying the item number of the defective product and a written description of the defect. It is also possible to attach an image in the specified format during the error report.
