Any failure that occurs within the warranty period under the intended use of the product is considered a warranty failure, except in the event that the failure may be caused by external mechanical influence. This includes (non-exhaustively): |
- seam failure, disintegration - glue release - loose joints due to premature wear under normal use - non-functioning e.g.: in the case of chargers - not charging e.g. in the case of batteries |
Any failure that could be caused by external influences unknown to the seller cannot be considered a warranty failure, such as: |
- partial or complete breakage of the product, mechanical damage to plastic elements - visible wear of the product due to mechanical effects within a short period of time - failures resulting from improper use of single-use products, e.g. Improper installation of screen protector film or glass film |
Feel free to contact us with any questions to our customer service! |